We at UNION are committed to learning more about our customers’ needs and expectations from the leading brand in architectural hardware.   Product innovation For many years UNION has been relied on for supplying trusted quality products – It has been a sleeping giant. New developments in response to a series of customer surveys conducted earlier in the year has enabled UNION to lead the way in product innovation, matching our customers’ requirements in evolving markets. We are unlocking UNION’s potential to the benefit of our customers – both existing and new – and looking to grow together as businesses. We are UNION.   Product development As well as innovating new products, UNION is also committed to developing and improving existing products that our customers rely upon - like our masterkey systems and the panic exit hardware range. In strengthening our most popular offerings, we are celebrating our unrivalled heritage in the locking industry, and securing both our own and our customers’ future.   Customer service At the heart of these developments, is UNION’s promise to commit our resources to developing products, which aim to support our customers’ future in the market. In continuing to offer our most popular products whilst consolidating the heritage synonymous with the UNION brand, our customers can expect an uninterrupted service. We believe continued reliable service is essential to our customer promise, in order to maintain the trust and preference our customers have had for the UNION brand.   Training and support As well as delivering quality locking solutions, here at UNION we are committed to supporting our customers above and beyond the sales and installation process. We are proud to have a dedicated experienced customer services team who aim to resolve your product or service queries as quickly and efficiently as possible, helping you get back to business. Offering training and development opportunities through the ASSA ABLOY Academy, we aim to cultivate knowledge, with you, our customers, so that together we can stay ahead in a rapidly changing industry. For more information, please contact customer services on 0845 223 2124 or email info@uniononline.co.uk