Guarantees

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UNION is the manufacturer of high quality security products.

UNION products are guaranteed from the date of purchase against mechanical faults arising from defects in materials or design. In the unlikely event of your UNION product failing as a result of defective materials or design, UNION will provide a free replacement product.

It is a condition of this guarantee that your UNION product:

  • has been correctly installed and maintained in accordance with UNION's installation and maintenance instructions provided to you at the time of purchase;
  • has only been used in conjunction with genuine UNION keys and genuine UNION cylinders (locks only);
  • has not been modified in any way.
  • This guarantee does not apply to mechanical faults caused wilfully or negligently, or to the surface finish of your UNION product.

UNION's only liability in respect of your UNION product failing to perform due to defective materials or designs is to provide a free replacement. UNION will not be liable for any other losses incurred by you arising from your UNION product failing whether such losses are direct or indirect or consequential.

This guarantee does not affect your statutory rights.

Proof of purchase must be submitted when making a claim under this guarantee and all claims must be submitted within two months of you discovering the mechanical fault of your UNION product.

We have made every effort to ensure that all information shown on this website is correct. However, in our efforts to continually improve our products and offer only the highest levels of security and quality we reserve the right to make alterations to the product specifications shown on this website. All dimensions shown are approximate and for guidance only.